Frequently Asked Questions

Yes. Velox uses advanced injection techniques to stay undetected by FiveM's anti-cheat and popular server protections. We push regular updates to maintain our undetected status.

While no mod menu is 100% safe, Velox is built with security as a priority. We recommend using alt accounts if you're concerned about your main. Most users have been running safely for months.

After purchase, you'll get access to our loader through the panel. Download it, run as administrator, and follow the on-screen instructions. The whole process takes under 2 minutes.

Due to the nature of digital products, we generally do not offer refunds. If you're experiencing technical issues, our support team will help you get everything working before we consider any exceptions.

Join our Discord server and open a ticket in the support channel. Our team typically responds within a few hours. Priority support is included with all plans.

Each license is linked to a single HWID (hardware ID). If you need to switch accounts or hardware, you can request a HWID reset through the panel. Limits apply to prevent abuse.

We accept cryptocurrency (Bitcoin, Ethereum, USDT, Litecoin). For other payment methods, open a ticket on our Discord.

Reseller partnerships are available for established sellers. Contact us on Discord with your sales history and we'll discuss terms.

Cloud Triggers let you create custom Lua scripts and save them to your panel, then load them directly in-game from the menu. Cloud Outfits work the same way — save your outfits online and access them from any session.

We monitor game and anti-cheat updates 24/7. Updates are typically pushed within 24-48 hours of a FiveM update. Lifetime users get all future updates included.