01 Agreement
These Terms of Service ("Terms") are a binding agreement between you and Velox ("we", "us"), covering the Velox software, this website, the customer panel and any support channel we operate. By creating an account, buying a licence, or running the software, you accept these Terms in full. If you do not accept them, do not buy or use the software.
You must be at least 18 years old to buy a licence. By purchasing you confirm that you are.
02 What your licence gives you
A purchase does not sell you the software. It grants you a limited, personal, non-exclusive, non-transferable and revocable licence to run one copy of Velox, for your own use, on the devices your licence permits, for as long as your licence is active and you are in compliance with these Terms.
Every part of the software — its code, interface, assets, name and branding — stays our property. Nothing in these Terms transfers ownership of anything to you.
Licences are bound to a hardware identifier. If you legitimately change machines, contact support for a reset; we may limit how often resets are granted to prevent sharing.
03 What you may not do
You agree that you will not, and will not help anyone else to:
- Reverse engineer, decompile, disassemble, deobfuscate, dump or otherwise attempt to derive the source code, structure, algorithms or protection mechanisms of the software, in whole or in part, by any means, except to the narrow extent that applicable law expressly grants you a right that cannot be waived by contract;
- Modify, patch, translate, adapt or create derivative works from the software;
- Crack, bypass, disable, tamper with or circumvent the licensing, authentication, hardware binding, update or anti-tamper systems, or use a version obtained through any such circumvention;
- Copy, publish, distribute, resell, rent, lease, sub-licence, lend or share the software, your licence key, or your account credentials with any other person;
- Share one licence between several people, or run it on more devices than your licence permits;
- Record, stream, leak or publish the software's internals, protected areas of the panel, or any material we mark as private;
- Attack, overload, probe or attempt to gain unauthorised access to our website, panel, servers, storage or accounts belonging to other customers;
- Use the software to build, test or improve a competing product, or to develop a detection method against it;
- Scrape or bulk-download any part of the website or panel by automated means;
- Use the software for anything unlawful, or in a way that harms another person, their property or their data.
Any breach of this section terminates your licence at once, without notice and without refund, and we may block the associated account, hardware and payment identifiers permanently.
04 Your account
You are responsible for everything done through your account and for keeping your credentials and licence key secret. Tell us immediately if you believe either has been compromised. We are not liable for losses caused by you sharing or failing to protect them.
Accounts are personal. They may not be sold, traded, gifted or transferred.
05 Payment and renewals
Prices are shown at checkout and include any tax we are required to collect. Payment is handled by third-party processors; we never see or store your full card details or wallet keys. Their own terms apply to the payment itself.
Where you buy a recurring subscription, it renews automatically for the same period until you cancel. You can cancel at any time before the next renewal date, and your access continues until the end of the period you have already paid for.
If a payment fails or is reversed, we may suspend access until it is settled.
06 Delivery, refunds and withdrawal
Access is delivered digitally and, in most cases, immediately after payment is confirmed.
You normally have 14 days to withdraw from a distance contract. For digital content supplied immediately, that right is lost once supply begins — but only if you expressly requested immediate supply and acknowledged that you would lose the right. We ask for that confirmation at checkout. By ticking it and completing the purchase, you request immediate delivery and acknowledge that your right of withdrawal ends when access is granted. If you do not tick it, we deliver after the 14 days instead.
Outside of that, and to the extent the law allows, sales are final once access has been granted, because a delivered licence key cannot be returned. We may still grant a refund at our discretion — for example where a fault on our side left the product unusable and we could not fix it.
We do not refund because you were banned from a server or a game, because you changed your mind, because a feature stopped working while a third party's detection changed, or because you bought the wrong product without contacting us.
07 Chargebacks
If you have a billing problem, contact support first — we would rather fix it. Opening a chargeback or payment dispute without contacting us permanently terminates your licence and account, and we may refuse future purchases. Any amount reversed after access was delivered remains owed to us.
08 Assumption of risk
Using third-party software with an online game may breach the rules of that game, its platform, or the servers you connect to. That can get your game account, your server access or your hardware identifiers banned, permanently and without appeal.
You use the software entirely at your own risk and take full responsibility for the consequences. We do not promise that it will remain undetected, and we are not liable for any ban, suspension, loss of in-game property, loss of an account, or any other consequence arising from your use of it. A ban is not a fault in the product and is not grounds for a refund.
You are responsible for checking whether your use complies with the rules of the games, platforms and servers you use it on, and with the law where you live.
09 Availability and changes
We work to keep the software functional, but we cannot guarantee uninterrupted service. Features may change, be added or be removed — including in response to changes made by third parties entirely outside our control. Temporary downtime, including downtime while we respond to such changes, does not entitle you to a refund and does not extend your subscription unless we say so.
We may suspend access for maintenance, for security, or where we reasonably suspect a breach of these Terms.
10 No warranty
To the fullest extent the law allows, the software and the website are provided "as is" and "as available", without warranty of any kind, whether express or implied, including any implied warranty of merchantability, fitness for a particular purpose, non-infringement, or that the software will be error-free, uninterrupted or undetected.
Nothing here removes rights that consumer law gives you and that cannot be excluded by agreement.
11 Limitation of liability
To the fullest extent the law allows, we are not liable for indirect, incidental, special, consequential or punitive damages, nor for lost profits, lost data, lost accounts or lost in-game property, however caused.
Where liability cannot be excluded, our total liability to you for all claims is limited to the amount you paid us in the twelve months before the claim arose.
We do not limit liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot lawfully be limited.
12 Termination
You may stop using the software at any time and cancel any subscription from the panel or by contacting support.
We may suspend or terminate your licence immediately if you breach these Terms, if we reasonably suspect fraud or a chargeback, if you abuse staff or other customers, or if we are required to by law. Where we terminate without cause, we will refund the unused part of a current subscription period.
On termination your licence ends and you must stop using the software and delete every copy of it.
13 Intellectual property and third parties
Velox, the name, the logo and the site design are ours. You may not use them without written permission.
We are not affiliated with, endorsed by, or sponsored by Rockstar Games, Take-Two Interactive, Cfx.re, FiveM, or any game or server operator. All product names, logos and trademarks belong to their respective owners and are used for identification only.
14 Changes to these Terms
We may update these Terms. The date at the top always shows the current version. If a change materially reduces your rights, we will give reasonable notice by email or in the panel before it takes effect. Continuing to use the software after a change takes effect means you accept it. If you do not accept it, stop using the software and cancel.
15 Governing law and disputes
These Terms are governed by the law of Romania, and the courts of Romania have jurisdiction. If you are a consumer resident elsewhere in the EU, this does not deprive you of the protection of the mandatory rules of your own country, and you may also bring proceedings there.
EU consumers may use the European Commission's online dispute resolution platform at ec.europa.eu/consumers/odr.
If any provision of these Terms is held unenforceable, the rest remains in force.
16 Contact
Questions about these Terms, or anything else, go to our Discord, or email support@veloxmenu.cc.
Operator details: [legal name], [registered address], [company or tax registration number], [contact email].